I placed my order more than 24 hours ago and still haven't received any email confirmation. What should I do?
We invite you to check the Spam or Junk folder in your inbox.
You can also add no-reply@balmain.com to your list of approved senders to ensure that you receive our future communications.
If you are still unable to locate your confirmation email, our Customer Service team is available to assist you by phone, email or WhatsApp.
