To place an order on Balmain.com, please follow the steps below:

Select the item of your choice, then choose your preferred color and size.
2. Add it to your Cart.
3. From your Cart, select the packaging you would like for your order, depending on the available options.
4. Click Proceed to Checkout to continue with your purchase.
5. Enter your email address and delivery address. You may also sign in to your account or create one to save your information and make future purchases easier.
6. Select the delivery method available for your destination, then choose your payment method. Once your order has been shipped, the carrier may, depending on the available options, allow you to modify the delivery or collect your package from a service point.
7. Carefully review all the information provided, then click Pay Now to confirm your order.
For certain card payments, your bank may require an additional authentication step to secure the transaction. This verification may take the form of a one-time code, an SMS or any other authentication method provided by your bank

Once your order has been confirmed, you will receive a confirmation email containing all the details of your purchase. Our teams will then prepare your order with the utmost care. A new email will be sent to you as soon as it has been shipped, together with the tracking information.
Should you require any further assistance, our Customer Service team is available by phone, email or WhatsApp.